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The Most Important Lesson I Learned As A Community Manager

Started by Corvida · 8 months ago

In the past month you may have spotted me engaging in conversation and numerous activities on Friendfeed and Facebook, more specifically in the RWW Groups on these services. The purpose was to attempt to engage our audience as much as possible and of course bring some traffic back to ReadWriteWeb ... Continue reading »

11 comments

  • sean808080

    8 months ago

    Thanks for sharing your observations on this growing role. Being selfless is probably something that would help in more situations than not. Can you imagine if the Wall St. CEOs practiced a little of that? How different the world would be!

    sean808080
    http://sean808080.com
    reply
  • robdiana

    8 months ago

    Being selfless may be "going a bit far", but I will admit that actually listening to people is tremendously hard. Hearing the words is one thing, understanding the words is completely different.
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  • Emily Williams

    8 months ago

    Corvida, I too am a new community manager, and it's hard to figure out what exactly people want in order to give it to them! I'm not in the position of a known blogger or other tech figure, so I don't have those possible misconceptions, but I still have days when I sit here wondering how I can bring more value to people. I think it's something that really broadens your horizons outside of the internet as well in terms of learning to listen to what others are talking about.
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  • janet johnson

    8 months ago

    I'm fascinated by your lessons in this brand new role. I think the community manager position is going to be one of the most important, yet misunderstood roles in most organizations, and we're just now developing best practices as we fly by the seat of our pants!

    Leave it to RWW to support your efforts, and thank goodness you're blogging about it. Thank you!
    reply
  • John Cass

    8 months ago

    Great article, focusing on the selfless makes a lot of sense.
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  • Daryl Tay

    8 months ago

    Loved this post! Community management is something I'm really into (though not something that I necessarily do). It's great to hear from it first hand.
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  • Charlie

    8 months ago

    Great post. I really think someone should write a book about this subject. Human relationships are constantly dissected offline but what is needed is a bit of analization and understanding about how we related to one another ONline. Community Managers are almost like therapists (okay, a bit of a stretch but when you think about the general responsibilities of being a community manager - therapist of the community doesn't seem so far fetched). Thanks again for the post (would love to see a series on this topic)!
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  • Nilesh

    8 months ago

    Being Selfless ..so very true. Infact, if you just focus on this single most important trait everything falls in its own right. In essense this is the pure trait of a true karma yogi
    reply
  • usmedicalsupplies

    8 months ago

    Pretty interesting post. Selflessness is something we could all learn and I think it's good that you are openly admitting your faults. That's the first step towards progression.
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  • Italian Restaurant

    6 months ago

    This is a great article ! Interesting and informative . Thanks for sharing ! It is very helpful.
    reply
  • Singapore Escorts

    5 months ago

    I just hope that , like you, there more people who are passionate about serving the community.
    reply

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